Terms of service

Last updated: September 13, 2026

Overview

This website is operated by AUREN COMMERCE INC. under the brand Solen Lights.

Throughout the website, the terms “we”, “us” and “our” refer to Solen Lights and AUREN COMMERCE INC.

Solen Lights offers this website, including all information, products, tools and services available through the website, to you conditioned upon your acceptance of these Terms of Service.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, together with any additional policies referenced on our website, including our Privacy Policy, Refund & Return Policy and Shipping Policy.

Please read these Terms of Service carefully before using our website.

1. Online Store Terms

By using our website and placing an order, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

You may not use our products or Services for any unlawful or unauthorised purpose, nor may you violate any applicable laws while using our Services.

You must not transmit viruses, malicious code or any other material designed to interfere with the operation or security of the website.

A breach of these Terms may result in termination or restriction of your access to the Services.

2. Products and Services

We make reasonable efforts to display our products as accurately as possible, including their colours, dimensions, materials, specifications and other characteristics.

However, the appearance of colours may vary depending on your screen or device settings.

Product descriptions, specifications, availability and prices may be updated from time to time.

We reserve the right to discontinue products or modify our product range, subject to existing orders and applicable consumer law.

Nothing in these Terms limits your statutory rights where a product is faulty, damaged, incorrectly supplied or not as described.

3. Prices and Payments

Prices displayed on our website are shown in the currency applicable to the relevant market or as otherwise indicated on the website.

The total amount payable will be displayed during checkout before you complete your purchase.

We reserve the right to change product prices at any time. Price changes will not affect orders that have already been accepted by us, except where permitted or required by applicable law.

Payment must be made using one of the payment methods available at checkout.

Payments may be processed by Shopify and/or third-party payment service providers. We do not necessarily receive or store your complete payment card details.

4. Orders

When you place an order, you are responsible for ensuring that the information you provide is complete and accurate, including your billing information, shipping address and contact details.

After placing an order, you may receive an order confirmation by email.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, payment problems, incorrect pricing caused by an obvious error, product unavailability or inaccurate customer information.

If we cancel an order after payment has been successfully collected, we will provide an appropriate refund in accordance with applicable law.

5. Shipping and Delivery

Shipping options and estimated delivery information are provided on our website and/or during checkout.

Delivery times are estimates unless expressly stated otherwise and may be affected by circumstances outside our reasonable control.

Customers are responsible for providing an accurate and complete delivery address.

For additional information regarding shipping, delivery and tracking, please refer to our Shipping Policy.

Nothing in this section limits any mandatory rights you may have under applicable consumer law regarding delivery.

6. Returns, Refunds and Cancellations

Returns, refunds and order cancellations are governed by our Refund & Return Policy and applicable consumer protection law.

Where you have a statutory right to cancel or withdraw from a purchase, nothing in these Terms is intended to restrict that right.

Customers located in the European Union or European Economic Area may have additional statutory rights regarding online purchases, including a right of withdrawal for eligible purchases.

Please refer to our Refund & Return Policy for further information.

7. Accuracy of Information

We make reasonable efforts to ensure that information provided on our website is accurate and current.

Occasionally, information may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability, shipping or other matters.

Where permitted by law, we may correct errors and update information. Nothing in this section affects orders or consumer rights where applicable law provides otherwise.

8. Intellectual Property

Unless otherwise stated, the content made available through the Solen Lights website, including our branding, text, graphics, layout and other original website content, is owned by or licensed to us and is protected by applicable intellectual property laws.

You may access and use the website for your personal, non-commercial use.

You may not reproduce, distribute, sell, commercially exploit or create derivative works from protected content from our website without permission, except where permitted by applicable law.

Third-party trademarks, product names or other intellectual property remain the property of their respective owners.

9. Prohibited Uses

You may not use the website or its content:

For unlawful purposes.
To violate applicable laws or regulations.
To infringe intellectual property rights.
To submit false or misleading information.
To transmit viruses, malware or other harmful code.
To collect or track personal information about others unlawfully.
To interfere with or circumvent the security features of the website or Services.
To engage in fraudulent or abusive activity.

We reserve the right to restrict access to the Services where these Terms are materially violated.

10. Third-Party Services and Links

Our website may use or contain links to third-party services, websites or applications.

These may include payment providers, shipping providers, analytics services, social media platforms and other services necessary or useful for operating our online store.

Third-party services are governed by their own terms and privacy policies.

We are not responsible for the content or practices of independent third-party websites that we do not control.

11. Shopify

Our online store is hosted on Shopify, which provides the ecommerce platform that enables us to offer products and Services to you.

Your use of certain website functionality may therefore involve services provided by Shopify and other third-party providers.

Information regarding the processing of personal information through our store is available in our Privacy Policy.

12. Customer Feedback

If you voluntarily submit reviews, feedback, comments, photographs, suggestions or other content to us, you confirm that you have the right to provide that content.

Where necessary for operating and promoting our business, you grant us a non-exclusive right to use, reproduce and display such content, subject to applicable law and our Privacy Policy.

You remain responsible for the content you submit and must not submit unlawful, misleading, abusive or infringing material.

13. Personal Information

Our collection and processing of personal information through the website is governed by our Privacy Policy.

Please review our Privacy Policy for information about how personal information is collected, used, disclosed and protected.

14. Disclaimer

We make reasonable efforts to provide a reliable and secure website.

However, we cannot guarantee that access to the website will always be uninterrupted, timely or error-free.

To the maximum extent permitted by applicable law, we are not responsible for losses resulting solely from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law, including any mandatory consumer rights.

15. Limitation of Liability

To the maximum extent permitted by applicable law, AUREN COMMERCE INC. and Solen Lights will not be liable for indirect or consequential losses arising from the use of our website or Services where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

Nothing in this section affects your statutory consumer rights.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold AUREN COMMERCE INC. harmless from claims or losses arising directly from your unlawful use of the Services or your material violation of these Terms.

This provision does not limit any mandatory rights available to consumers.

17. Severability

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law or treated as severed where necessary.

The remaining provisions will continue in full force and effect.

18. Termination

You may stop using our Services at any time.

We may restrict or terminate access to our Services where reasonably necessary, including where these Terms have been materially violated or where fraudulent, unlawful or abusive activity is suspected.

Termination does not affect rights or obligations that arose before termination.

19. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our Services, business practices, legal requirements or other operational reasons.

Any updated Terms will be published on this page together with an updated “Last updated” date.

Changes will apply prospectively as required by applicable law and will not unlawfully reduce rights relating to orders already placed.

20. Governing Law

These Terms and any separate agreements through which we provide Services will be governed by applicable law.

Where you are a consumer, nothing in these Terms deprives you of any mandatory consumer protection rights available under the laws applicable to you in your country of residence.